Memorable experience
One of my memorable moments was collaborating with my peers to assist our client, who provides telephonic case management to their patients. Our team met for some time to develop a workflow to meet our client’s needs. As a team, we crossed our Ts and dotted our Is to ensure this workflow helped our client and was also successful internally. This also provided an opportunity to connect with the client, collaborate, listen to their needs and provide the end outcome still being used today.
Power of choice
I use the power of choice in being able to give my 100 % to what I do as I know in turn it makes an impact to our client, patients and provider vendors. I understand that my dedication directly influences our clients, patients, and provider vendors. I strive to ensure that our services meet their needs and expectations, ultimately fostering stronger relationships and delivering exceptional outcomes. Whether it’s through attentive communication, timely responses, or thorough follow-ups, I recognize that every action I take contributes to the overall success of our partnerships.
“Being surrounded by my Careworks colleagues, who share my values, reaffirmed that Careworks is the right place for me.”
Learn more
View Joel Perez’s full clinical colleague spotlight, here.
