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Colleague Spotlight: Ellen Rinkenberg, Clinical Manager

Memorable Experience One of my most memorable experiences at Careworks was playing a key role in the successful onboarding of a new client and ensuring our teams were equipped with the tools and knowledge needed to manage a complex program. I took initiative by developing clear resources, leading multiple training sessions, and creating practical solutions […]

Transforming Recovery Through Early, Coordinated Case Management

Meet Summer Woods, RN, CCM With over 20 years of workers’ compensation managed care experience, Summer Woods embodies the power of choice and is a trusted choice for complex and catastrophic cases. Her strong clinical judgment, strategic resource planning, and multidisciplinary approach have made her a highly requested field case manager and a valued partner […]

How One Phone Call to a Triage Nurse Can Change a Claim

Challenge *Jackie, a Careworks triage nurse, started her day as usual, but around noon, she received a call from an employee who had been injured. As soon as she picked up the call, she listened carefully and began the triage process. The injured employee, *Isaiah, was initially stable and fully coherent, a good sign for […]

How The Right Prosthetic Can Change a Life

When *Ryan first entered care, his goals were deeply personal and profoundly meaningful. Above all, he wanted to regain independence and walk his daughter down the aisle on her wedding day. However, his clinical presentation posed significant challenges. As a first‑time prosthetic wearer with a shoulder disarticulation amputation, one of the highest and most complex […]

Connecting Injured Employees to Specialized Care and Prosthetics

Injuries involving amputation comprise about 0.5% of on-the-job accidents and are among the most devastating and costly workers’ compensation claims. These claims generally require prosthetic devices, along with lifetime maintenance and medical care. Matching an injured employee with the right device and right providers for their unique needs is a complex process requiring deep knowledge […]

Meet Case Manager Lee Anne, a Miracle to Injured Employees

Meet Lee Anne Clark, RN, CCM, Field Case Manager Lee Anne works closely with claims examiners, claimants, medical providers, and employers to coordinate care in line with best practice, to facilitate return to work and recovery from work related injury. She has over 25 years of nursing experience including a decade of workers’ compensation case […]

New Colleague Spotlight: Jade Williams, Data Operations Manager

Joining Careworks Careworks aligns with my values, my purpose, and the way I lead. This organization has supported my growth, helped me earn my master’s degree, and given me opportunities to build a meaningful career in this industry. Coming under the Careworks brand felt right because our missions align — and because I truly value […]

Supplying Injured Employees with Stress Management Techniques for Trauma

Challenge Grief can affect people in many ways, but when trauma is added in, it can be especially hard to overcome. *Kelon had worked as a transit train operator for many years, now being fifty-seven years old and still loving his job. He was working as normal during the daily rush hour when his train […]

Colleague Spotlight: Lauren DeHart, Clinical Manager

Memorable Experience One of my most meaningful experiences was participating in the STAR Leadership Program last year. Through STAR, I had the opportunity to collaborate with colleagues from across the country, build relationships across multiple divisions, and learn from an exceptional leadership team. Traveling to Ohio to connect in person was the icing on the […]

It’s More Than a Bill

Every day, Careworks bill review receives thousands of medical bills for review. Some may think we are only touching paperwork and not touching lives – but that perception couldn’t be further from the truth. Within bill review, we do more than process documents; we engage with each other, offer reassurance that the process will continue […]

Colleague Spotlight: Jennifer Addvensky, Clinical Manager

Memorable Experience My most cherished memory with Careworks began on my very first day. I had been paired up with a colleague to meet and travel to training together in Dallas, and from that moment, we became inseparable—my true ride or die. We started in the field on the same team, advanced to team leads […]

Maximizing Recovery Opportunities with Injured Employees for Valued Outcomes

Meet Sandra Fletcher, Return-to-Work Specialist I am currently a Return-to-Work Specialist with over 42 years of dedicated experience in various health care roles and settings. I collaborate with a multidisciplinary team of professionals collaborating to promote employee’s return to a safe work environment when functional accommodation is required. I hold Certification in Rehabilitation Counseling and [&h...

Turning Stalled Recovery Into Return to Work

Challenge *Jack was a 50-year-old Union employee working full time for a large retail employer as a back-of-house support representative. But that was ten years ago. After being injured at work in January 2016, he was unable to continue daily work at his job. Even though Jack was represented by an attorney, from 2016 to […]

Colleague Spotlight: Shameel Kumar, Sr. Marketing Advisor

 Joining Careworks I’m genuinely excited about joining Careworks! From the start, the brand and culture really stood out to me, and every interaction has confirmed this is a fantastic team that values collaboration, creativity, and making a real impact. During my interview process, that impression only grew stronger. Every conversation I had with the Careworks […]

3 Trending Topics Careworks is Watching in 2026

Workers’ compensation is an everchanging industry with new topics rising every year. At Careworks, through talking to industry leaders and listening to our clients, we can analyze what forces are taking over and how they can best help you and your employees. In 2026, we have already started to see a changing landscape – one […]

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