When an employee is injured on the job, the journey to recovery often extends well beyond the hospital. For many, the next step is critical to healing and returning to work. But for organizations managing workers’ compensation — such as insurers, third-party administrators (TPAs), self-insured employers, and public entities — this phase can be complex, time-consuming, and costly.
That’s where Careworks’ post-acute care comes in.
Careworks’ Post-Acute Care Coordination: A Smarter Path to Recovery
Post-acute care serves as a bridge between hospital discharge and full recovery. We engage at the point of hospital admission to get an early assessment of the recovery process. While the injured employee completes their maximum recovery at the hospital, our care coordinators monitor the entire process. To ensure a timely discharge, they maintain frequent contact with the provider and hospital case manager.
Through this contact, they can select the most suitable facility that aligns closest with the recovery needs of the injured employee. When it comes time to leave the hospital, injured employees can count on Careworks to coordinate their transition without worry.
Our care coordinators provide oversight on transitions to skilled nursing facilities (SNFs), inpatient rehabilitation facilities (IRFs), long-term acute care hospitals (LTACHs), and even home health settings. For complex or catastrophic injuries, this phase is critical to prevent rehospitalization, reduce complications, and accelerate return-to-work timelines.
Due to this streamlined process, Careworks can ensure injured employees receive the right care in the right setting – without delays or surprises. From the hospital to the return to work, we take full responsibility for coordinating post-acute care, thus removing the administrative burden from your claims team.
A Deeper Dive Into Our Network and Results
With access to a credentialed network of over 40,000 providers and suppliers nationwide, Careworks always matches injured employees with high-quality, cost-effective care options. Our network includes:
- Licensed inpatient facilities across all levels of acuity
- Home health agencies offering nursing, therapy, and IV services
- Durable medical equipment providers
- Home and vehicle modification specialists
- Transportation and language service vendors
We leverage our relationships to negotiate competitive rates and manage authorizations, eliminate out-of-network costs, and ensure timely access to care — so your team doesn’t have to.
From the moment we are engaged, Careworks is ready to take on all communication and coordination. Our post-acute care:
- Engages early with hospital case managers and providers
- Identifies and secures placement in the most appropriate facility
- Coordinates all services needed for a safe discharge
- Monitors recovery progress and adjusts care plans as needed
- Provides a single point of contact for all communication and updates
This proactive, end-to-end coordination results in:
- 30% average savings on post-acute care
- $8,408 average savings per injured employee
- 13-day average length of service, promoting faster recovery and return to work
Post-acute care is a critical phase in the recovery process. When mismanaged, it can lead to delays, increased costs, and poor outcomes. When managed well, it accelerates healing, reduces complications, and supports a safe return to work